Directory of Logistics Regulators - Viet Nam

Issue Area Affecting Logistics Based on Door-to-Door Delivery Agency in Charge and Contact Information Where to Access Specific Information
International Transport 1.  International Air freight Transport Rights Designated Agency/s:  Civil Aviation Administration of Viet Nam 
Address: 119 Nguyen Son - Long Bien District- Ha Noi-Viet Nam 
Tel: 84-4-38272241 
Fax: 84-4-38271933 
Website:   
Contact (for general inquiries relating to topic): 
Email Address:
iad@caa.gov.vn
For information relating to air traffic rights for air freight service providers:

a. International Air Freight Transport rights  
b. Market access/foreign investment-licencing  
c. Cargo handling- licencing/permits  
d. Freight forwarding- licencing  
e. Domestic Transport rights  
f. Warehousing-licencing

2.  Cross-border land transit and transport rights 
Designated Agency/s: 
Line management agency:  
Transport Dept, Ministry of Transport  
Address: 80 Tran Hung Dao Str., Hoan Kiem, Hanoi, Viet Nam 
Tel: +84 4 39427331 
Fax: + 84 4 39423291 
Website: 
www.mt.gov.vn 

FDI management agency:   
Foreign Investment Agency (FIA) 
Tel: 080-48087 
Fax:
04-7343769  
Website:
 
www.mpi.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
fiavietnam@mpi.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:

For information relating to cross-border transit policies and operations (if applicable):

According to the Law on Investment of Viet Nam, enterprises investing into Viet Nam is governed by this Law and licensing requirements are addressed in accordance with investment forms (joint venture, 100% foreign invested capital, etc.,). FIA is the contact point for FDI in Viet Nam. Investment licensing is decentralized to local authorities under the Law on Investment.

3.  International Maritime Transport Designated Agency/s:  Vietnam Maritime Administration 
Address: 8 Pham Hung Str., Cau Giay, Ha Noi, VN 
Tel: +84 4 37683199 
Fax: + 84 4 37683643 
Website: 
www.vinamarine.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
interdept@vinamarine.gov.vn
For information relating to vessel docking, and onward carriage of international cargo
Customs & Trade Facilitation 4.  Customs Valuation, Duties, Taxes and Payment Designated Agency: Vietnam Customs 
Address:
162 Nguyen Van Cu  street, Long Bien district, Ha Noi, Viet Nam 
Tel:
(084) 438724163 
Fax 
(084)438731503 
Website:
http://www.customs.gov.vn 
Contact (for general inquiries relating to topic): 
E-mail Address:
sccp2006@customs.gov.vn
For information for tariff and taxes:

http://www.customs.gov.vn/Lists/BieuThue/TraCuu.aspx

5.  AEO Programs Designated Agency: Vietnam Customs 
Address: 162 Nguyen Van Cu  street, Long Bien district, Ha Noi, Viet Nam 
Tel: (084) 438724163 
Fax  (084)438731503 
Website:
http://www.customs.gov.vn 
Contact (for general inquiries relating to topic): 
E-mail Address:
sccp2006@customs.gov.vn 
haicustoms@yahoo.com
 
6.  Customs brokerage services - Licensing Designated Agency: Vietnam Customs 
Addrress: 162 Nguyen Van Cu  street, Long Bien district, Ha Noi, Viet Nam 
Tel: (084) 438724163 
Fax  (084)438731503 
Website:
http://www.customs.gov.vn 
Contact (for general inquiries relating to topic): 
E-mail Address:
sccp2006@customs.gov.vn 
haicustoms@yahoo.com 
haidd@customs.gov.vn
 
Domestic Regulation 7.  Market access / foreign investment – licensing Designated Agency/s: Foreign Investment Agency 
Address: 6 Hoang Dieu Str., Ba Dinh District, Ha Noi 
Tel: 080-48087 
Fax: 04-7343769 
Website:
www.mpi.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
fiavietnam@mpi.gov.vn
For general information on starting a foreign invested business 

According to the Law on Investment of Viet Nam, enterprises investing into Viet Nam is governed by this Law and licensing requirements are addressed in accordance with investment forms (joint venture, 100% foreign invested capital, etc.,). FIA is the contact point for FDI in Viet Nam. Investment licensing is decentralized to local authorities under the Law on Investment.

8.  Cargo Handling – licensing/permits 
Designated Agency/s: Foreign Investment Agency (FIA) 
Address: 6 Hoang Dieu Str., Ba Dinh District, Ha Noi 
Tel: 080-48087 
Fax: 04-7343769  
Website: 
www.mpi.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
fiavietnam@mpi.gov.vn
For information on policies relating to cargo handling services and licensing (if applicable):

According to the Law on Investment of Viet Nam, enterprises investing into Viet Nam is governed by this Law and licensing requirements are addressed in accordance with investment forms (joint venture, 100% foreign invested capital, etc.,). FIA is the contact point for FDI in Viet Nam. Investment licensing is decentralized to local authorities under the Law on Investment.

9.  Port Management Designated Agency/s: Inland Waterway Port Authority No 1 
Address: 10 Pham MInh Duc Str., Ngo Quyen, Hai Phong, VN 
Tel: +84 31 3552603 
Fax: + 84 31 3551636 
Website: 
www.viwa.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
totv.viwa@mt.gov.vn 

Designated Agency/s:  Inland Waterway Port Authority No 3 
Address: 292/37/6-8 Binh Loi, Binh Thanh, Ho Chi Minh City 
Tel: +84 8 35531982 
Fax: +84 8 35531983 
Website: 
www.viwa.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
duypv.viwa@mt.gov.vn 

Designated Agency/s:  Vietnam Maritime Administration 
Address: 8 Pham Hung Str., Cau Giay, Ha Noi, VN 
Tel: +84 4 37683199 
Fax: + 84 4 37683643 
Website: 
www.vinamarine.gov.vn 
Contact (for general inquiries relating to topic): 
Email Address:
interdept@vinamarine.gov.vn

For information on Port Regulation including foreign investment in port management

Updated as of October 2009