Directory of Logistics Regulators - Indonesia

Issue Area Affecting Logistics Based on Door-to-Door Delivery Agency in Charge and Contact Information Where to Access Specific Information
International Transport 1.  International Air freight Transport Rights Designated Agency/s:  Directorate of Air Transport, DGCA 
Address: Jalan Medan Merdeka Barat 8, Jakarta 
Tel: 62-21 3503345 
Fax: 62-21 3506662 
Website:
http://hubud.dephub.go.id 
Contact: (for general inquiries relating to topic): 
Email Address:
bma.indonesia@gmail.com
For information relating to air traffic rights for air freight service providers:
2.  Cross-border land transit and transport rights Designated Agency/s:   
Address:  
Tel:  
Fax:  
Website:   
Contact (for general inquiries relating to topic): 
Email Address:
For information relating to cross-border transit policies and operations (if applicable)
3.  International Maritime Transport Designated Agency/s:  Directorate of Sea Traffic and Transport 
Address: 
Karya Building 14th floor, Jl. Medan Merdeka Barat No. 8, Jakarta 
Tel: +62 21 3507045
 
Fax:  +62 21 3441428 
Website: 
http://hubla.dephub.go.id 
Contact (for general inquiries relating to topic): 
Email address:
leon_muhamad@yahoo.com
arichardtbn@yahoo.co.id
een_ns@yahoo.co.uk
For information relating to vessel docking, and onward carriage of international cargo
Customs & Trade Facilitation 4.  Customs Valuation, Duties, Taxes and Payment Designated Agency/s:  Directorate of Customs Technique  
Address: 
Main Building 1st floor, Customs Headquarter, Jalan A. Yani, By Pass, Jakarta Timur 
Tel:
+62 21 4890304 ext. 234/230 
Fax:
+62 21 4891845 
Website:
   
Contact (for general inquiries relating to topic): 
Email Address:
akufwandono@yahoo.com, 
i_customs@yahoo.com
For information for freight forwarders on payment of duties and taxes

www.beacukai.go.id

5.  AEO Programs Designated Agency/s: Directorate of International Affairs  
Address: 
Main Building 5th  floor, Customs Headquarter, Jalan A. Yani, By Pass, Jakarta Timur 
Tel:  +
62 21 4890308  ext. 719-720 
Fax: 
+62 21 4891845 
Website:   
Contact (for general inquiries relating to topic): 
Email Address:
hartonowidhi@yahoo.com
helmi2006@yahoo.com,  
pakusumandari@gmail.com,  
subdit.nilaipabean@yahoo.com
i_customs@yahoo.com
For information on AEO Program policies and criteria (if applicable)
6.  Customs brokerage services - Licensing Designated Agency/s:  Directorate of Information of Customs and Excise 
Address: 
Building A, 2nd floor, Customs Headquarter, Jalan A. Yani, By Pass, Jakarta Timur 
Tel: 
+62 21 4890308 ext. 725/727 
Fax: 
+62 21 4701734 
Website:   
Contact (for general inquiries relating to topic): 
Email Address
: registrasikepabeanan@yahoo.com, i_customs@yahoo.com
For information on permit or license associated with providing customs brokerage services

http://www.beacukai.go.id

Domestic Regulation 7.  Market access / foreign investment – licensing Designated Agency/s:  Deputy for Investment Services, Investment Coordinating Board 
Address: 
Jl. Jenderal Gatot Subroto No. 44 Jakarta 12190 
Tel: 
+62 21 525 2008 ext. 1156 
Fax:
+62 21 529 60581 
Website: 
www.bkpm.go.id 
Contact (for general inquiries relating to topic):
Mr. Endang Supriadi 
Email Address:
info@bkpm.go.id
For general information on starting a foreign invested business 

 

8.  Cargo Handling – licensing/permits Designated Agency/s:  Airport Authority (PT. Angkasa Pura I dan II)

PT. Angkasa Pura I 
Address:  Kota Baru  Bandar Kemayoran, Blok B-12 Kav No.2 Jakarta 10610 
Tel:  62 21 654 1961 
Fax: 62 21 654 1513 – 654 1514 
Website: 
www.angkasapura1.co.id 
Contact (for general inquiries relating to topic): 
Email Address:
humas@angkasapura1.co.id 

PT. Angkasa Pura II 
Address: Soekarno – Hatta International Airport, Building 600, PO. BOX 1001/ BUSH<, Jakarta 19120, Indonesia 
Tel:  62 21 550 5074, 550 5051 
Fax: 62 21 550 2141 
Website: 
www.angkasapura2.co.id 
Contact (for general inquiries relating to topic): 
Email Address:

For information on policies relating to cargo handling services and licensing (if applicable)
9.  Port Management Designated Agency/s:  Directorate of Port and Dredging, Directorate General of Sea Transportation, Ministry of Transportation  
Address:  Karya Buiding 15 th floor , Ministry of Transportation, Jl. Medan Merdeka Barat No. 8 Jakarta Pusat 
Tel: 62-21  3848963 
Fax: 62-21  3847164 
Website: 
www.dephub.go.id 
Contact (for general inquiries relating to topic): 
Email Address:
For information on Port Regulation including foreign investment in port management
10.  Logistics – licensing Designated Agency/s:  Directorate of Post and Telecommunications, Ministry of Communication and Information Technology 
Address: 
Jl. Medan Merdeka Barat No. 17 Jakarta 10110 
Tel:
62 21 3835915 
Fax: 
62 21 3862870 
Website
www.postel.go.id 
Contact (for general inquiries relating to topic): 
Email Address:
For information on licensing or permits associated with provision of logistics services (if applicable)
11. Freight forwarding – licensing Designated Agency/s:  Provincial Transportation Offices at every Province 
Address:  
Tel:  
Fax:  
Website:   
Contact (for general inquiries relating to topic): 
Email Address:
For information on licensing or permits associated with provision of freight forwarding services (if applicable)
12. Domestic transport rights Designated Agency/s:  Directorate of Air Transport, DGCA (for air) 
Address: Jalan Medan Merdeka Barat 8, Jakarta 
Tel: 62-21 3503345 
Fax: 62-21 3506662 
Website:
http://hubud.dephub.go.id/?en 
Contact (for general inquiries relating to topic): 
Email Address: -
For information on domestic air, land, and sea transport rights

 

13. Warehousing – licensing Designated Agency/s:  Kawasan Berikat Nusantara 
Address: Jalan. Raya Cakung, Cilincing Jakarta 
Tel: 62-21 44820909 
Fax: 62-21 44820223 
Website: 
www.kbnlogistics.com 
Contact (for general inquiries relating to topic):  
Email Address:
teddy@kbnlogistics.com
For information related to licensing or permit associated with the provision of warehousing services

 

14. Postal Permits (if applicable) Designated Agency/s:  Directorate General Post and Telecommunication, Department Communication and Information 
Address: Jl. Merdeka Barat No. 7 Jakarta 
Tel:  62-21 3835909 
Fax: 62-21 3844036 
Website: 
www.postel.go.id 
Contact (for general inquiries relating to topic): 
Email Address:
humas@postel.go.id
For postal related information if applicable to the operation of logistics business 
15.  Vehicle operation Designated Agency/s:   
Address:  
Tel:  
Fax:  
Website:   
Contact (for general inquiries relating to topic): 
Email Address:
For information related to motor vehicle registration and licensing for commercial purposes

Updated as of March 2010