Directory of Logistics Regulators - Hong Kong, China

Issue Area Affecting Logistics Based on Door-to-Door Delivery Agency in Charge and Contact Information
International Transport 1.  International Air freight Transport  Rights

For information relating to air traffic rights for air freight service providers. 

Designated Agency/s:  Transport and Housing Bureau 
Address: 
14/F - 16/F, 
Murray Building, 
Garden Road, 
Central, Hong Kong 
Tel:
(852) 2189 2189 
Fax:
(852) 2868 4643 
Website:
http://www.thb.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk
2.  Cross-border land transit and transport rights

For information relating to cross-border transit policies and operations (if applicable)

Designated Agency/s:  Transport and Housing Bureau 
Address: 
14/F - 16/F, 
Murray Building, 
Garden Road, 
Central, Hong Kong 
Tel:
(852) 2189 2189 
Fax:
(852) 2868 4643 
Website:
http://www.thb.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk
3.  International Maritime Transport rights

For information relating to vessel docking, and onward carriage of international cargo

Designated Agency/s:  Transport and Housing Bureau 
Address: 
38/F, Exchange Square, 
Tower II, 
Central, Hong Kong 
Tel: (852) 2537 2860 
Fax: (852) 2523 0030  
Website:
http://www.thb.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk
 
Customs & Trade Facilitation
4.  Customs Valuation, Duties, Taxes and Payment

For information for freight forwarders on payment of duties and taxes

Designated Agency/s: Customs and Excise Department 
Address: 
8/F, Harbour Building,  
38 Pier Road, Central, Hong Kong. 
Tel:
(852) 2815 7711 
Fax:
(852) 2542 3334 
Website:
www.customs.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
customsenquiry@customs.gov.hk.
5.  AEO Programs

For information on AEO Program policies and criteria (if applicable)

Designated Agency/s: Customs and Excise Department 
Address: 
8/F, Harbour Building,  
38 Pier Road, Central, Hong Kong. 
Tel:
(852) 2815 7711 
Fax:
(852) 2542 3334 
Website:
www.customs.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
customsenquiry@customs.gov.hk

[Note: HKC has yet to have an AEO Program]

6.  Customs brokerage services - Licensing

For information on permit or license associated with providing customs brokerage services

 [Note: Not applicable for HKC]
Domestic Regulation 7.  Market access / foreign investment – licensing

For general information on starting a foreign invested business 

For general information on starting a foreign invested business   
Designated Agency/s: InvestHK 
Address:  
25/F Fairmont House, 
8 Cotton Tree Drive, 
Central, Hong Kong 
Tel: (852) 3107 1000 
Fax: (852) 3107 9007 
Website:
http://www.investHK.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enq@InvestHK.gov.hk 

On overall policy relating to market access / foreign investment licensing  
Designated Agency/s:  Transport and Housing Bureau (On overall transport-related policy) 
Address: 
14/F - 16/F, 
Murray Building, 
Garden Road, 
Central, Hong Kong 
Tel:
(852) 2189 2189 
Fax:
(852) 2868 4643 
Website:
http://www.thb.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk 

For HKC based airline(s) who need to obtain the Air Operator’s Certificate and the Air Transport Licensing Authority License  
(Obtaining the Air Operator’s Certificate) 
Designated Agency/s: Civil Aviation Department 
Address: 
46/F.,Queensway Government Offices,  
66 Queensway, 
Hong Kong 
Tel:
(852) 2867 4271 
Fax:
(852) 2877 8542 
Website:
http://www.cad.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@cad.gov.hk 

(Obtaining the licence for operating scheduled service on a specified route issued by the Air Transport Licensing Authority) 
Designated Agency/s: 
Air Transport Licensing Authority 
Address: 
Room 1410, 14/F,  
Murray Building, Garden Road,  
Central,  
Hong Kong. 
Tel:
(852) 2189 7005 
Fax:
(852) 2868 4643 
Website:
http://www.thb.gov.hk/eng/boards/transport/air/atla.htm 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk 

For airline(s) based outside HKC and designated by the government of the partner concerned who are required to obtain an operating permit for operating scheduled services  
Designated Agency/s:  Civil Aviation Department 
Address: 
46/F.,Queensway Government Offices,  
66 Queensway, 
Hong Kong 
Tel:
(852) 2867 4262  
Fax:
(852) 2877 8542 
Website:
http://www.cad.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@cad.gov.hk

8.  Cargo Handling – licensing/permits

For information on policies relating to cargo handling services and licensing (if applicable)

Designated Agency/s: Customs and Excise Department 
Address: 
8/F, Harbour Building,  
38 Pier Road, Central, Hong Kong. 
Tel:
(852) 2815 7711 
Fax:
(852) 2542 3334 
Website:
www.customs.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
customsenquiry@customs.gov.hk.
9.  Port Management

For information on Port Regulation including foreign investment in port management

Designated Agency/s:  Marine Department 
Address:  
Harbour Building, 38 Pier Road,  
Central, Hong Kong 
Tel: (852) 2542 3711 
Fax: (852) 2541 7194 
Website:
http://www.mardep.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
mdenquiry@mardep.gov.hk
10.  Logistics – licensing

For information on licensing or permits associated with provision of logistics services (if applicable) including criteria for attaining license. 

For information on starting a foreign invested business  - Logistics and Transportation 
Designated Agency/s: InvestHK 
Address:  
25/F Fairmont House, 
8 Cotton Tree Drive, 
Central, Hong Kong 
Tel: (852) 3107 1000 
Fax: (852) 3107 9007 
Website:
http://www.investHK.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enq@InvestHK.gov.hk
11. Freight forwarding – licensing

For information on licensing or permits associated with provision of freight forwarding services (if applicable)

For information on starting a foreign invested business  - Logistics and Transportation 
Designated Agency/s: InvestHK 
Address:  
25/F Fairmont House, 
8 Cotton Tree Drive, 
Central, Hong Kong 
Tel: (852) 3107 1000 
Fax: (852) 3107 9007
Website:
http://www.investHK.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enq@InvestHK.gov.hk

12. Domestic transport rights

For information on domestic air, land, and sea transport rights

On overall policy of domestic transport rights 
Designated Agency/s:  Transport and Housing Bureau 
Address: 
14/F - 16/F, 
Murray Building, 
Garden Road, 
Central, Hong Kong 
Tel:
(852) 2189 2189 
Fax:
(852) 2868 4643 
Website:
http://www.thb.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
enquiry@thb.gov.hk 

On domestic land and sea transport rights 
Designated Agency/s:  Transport Department 
Address: 
41st floor, Immigration Tower,  
7 Gloucester Road, Wan Chai,  
Hong Kong 
Tel:
(852) 2804 2600 
Fax:
(852) 2824 0433 
Website:
http://www.td.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
:tdenq@td.gov.hk

13. Warehousing – licensing

For information related to licensing or permit associated with the provision of warehousing services

Designated Agency/s: Customs and Excise Department 
Address: 
8/F, Harbour Building,  
38 Pier Road, Central, Hong Kong. 
Tel:
(852) 2815 7711 
Fax:
(852) 2542 3334 
Website:
www.customs.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
customsenquiry@customs.gov.hk.
14. Postal Permits (if applicable)

For postal related information if applicable to the operation of logistics business

Designated Agency/s:  Hongkong Post 
Address: 
Hongkong Post Headquarters 
2 Connaught Place, Central,  
Hong Kong 
Tel: (852) 2921 2222 
Fax: (852) 2868 0094 
Website:
http://www.hongkongpost.com/ 
Contact (for general inquiries relating to topic): 
Email Address:
hkpo@hkpo.gov.hk
15.  Vehicle operation

For information related to motor vehicle registration and licensing for commercial purposes

On vehicle first registration 
Designated Agency/s:  Transport Department 
Address: 
41st floor, Immigration Tower,  
7 Gloucester Road, Wan Chai,  
Hong Kong 
Tel:
(852) 2804 2600 
Fax:
(852) 2824 0433 
Website:
http://www.td.gov.hk/ 
Contact (for general inquiries relating to topic): 
Email Address:
tdenq@td.gov.hk 

On importing vehicle for commercial purpose 
Designated Agency/s: Customs and Excise Department 
Address: 
8/F, Harbour Building,  
38 Pier Road, Central, Hong Kong. 
Tel:
(852) 2815 7711 
Fax:
(852) 2542 3334 
Website:
www.customs.gov.hk 
Contact (for general inquiries relating to topic): 
Email Address:
customsenquiry@customs.gov.hk.


Updated as of September 2009