Directory of Logistics Regulators - Chinese Taipei

For more information, please visit Chinese Taipei’s logistics portal for major laws and regulations, which can be accessed at http://eweb.trade.gov.tw/kmi.asp?xdurl=kmif.asp&cat=CAT601 

Issue Area Affecting Logistics Based on Door-to-Door Delivery Agency in Charge and Contact Information
International Transport 1.  International Air freight Transport  Rights

For information relating to air traffic rights for air freight service providers. 

Designated Agency/sCivil Aeronautics Administration 
Address
No.340, Dunhua N. Rd., Taipei City 10548, Taiwan  
Tel
886-2-23496024 
Fax
886-2-23496031 
Website
http://www.caa.gov.tw 
Contact: Ms Li 
Email Address
peiyu@mail.caa.gov.tw
2.  Cross-border land transit and transport rights

For information relating to cross-border transit policies and operations (if applicable)

N/A
3.  International Maritime Transport rights

For information relating to vessel docking, and onward carriage of international cargo

Designated Agency/s: Free Port Service Center – Keelung Harbor Bureau  
Address: No. 1 Chung-Cheng Road, Keelung 20202,Taiwan 
Tel: 886-2-24206395 /886-2-24206283 
Fax: 886-2-24295826 
Website:
http://www.klhb.gov.tw  
Contact (for general inquiries relating to topic): Mr. Lu / Mr. Tsao 
Email Address:
lu0901@klhb.gov.tw/Chtsao@klhb.gov.tw
Customs & Trade Facilitation 4.  Customs Valuation, Duties, Taxes and Payment

For information for freight forwarders on payment of duties and taxes

Designated Agency/s: The Department of Customs Administration 
Address:No.2 Ai-Kuo West Road, Taipei, Taiwan 
Tel: 886-2-23228217 
Fax: 886-2-23941479 
Website:
http://doca.mof.gov.tw 
Contact: Mr.Buhu-shin Bau  
Email Address:
bsbau@mail.mof.gov.tw
5.  AEO Programs

For information on AEO Program policies and criteria (if applicable)

Designated Agency/s: Directorate General of Customs 
Address: No. 13 Ta Cheng Street, Taipei City 10341, Taiwan 
Tel:886-2-25505500 ext 2933 
Fax:886-2-25590965 
Website:
http://web.customs.gov.tw/ 
Contact: Mr. Wu-Yen Wen 
Email Address:
wuyenwen@webmail.customs.gov.tw 

Designated Agency/s: The Department of Customs AdministrationAddress:No.2 Ai-Kuo West Road, Taipei, Taiwan 
Tel: 886-2-23228220 
Fax: 886-2-23941479 
Website:
http://doca.mof.gov.tw 
Contact: Mr. Han-Ming Huang  
Email Address:
hmhuang@mail.mof.gov.tw

6.  Customs brokerage services - Licensing

For information on permit or license associated with providing customs brokerage services

Designated Agency/s: Directorate General of Customs 
Address: 13 Ta Cheng Street, Taipei City 10341, Taiwan 
Tel: 886-2-25505500 ext-2926 
Fax: 886-2-25508104 
Website:  
http://keelung.customs.gov.tw/ct.asp?xItem=33636&CtNode=12283 
http://taipei.customs.gov.tw/public/attachment/9919343171.doc 
http://taichung.customs.gov.tw/public/attachment/9941562171.doc 
http://kaohsiung.customs.gov.tw/public/attachment/99219125971.xls 
Contact:Ms Shu-Chuan Lai 
Email Address:
006832@webmail.customs.gov.tw
Domestic Regulation 7.  Market access / foreign investment – licensing

For general information on starting a foreign invested business 

Designated Agency/s: Department of Investment Services 
Address: 8F, No.71, Guancian Road, 10047, Taiwan 
Tel: 886-2-23892111 
Fax: 886-2-23820497 
Website:
http://www.dois.moea.gov.tw 
Contact (for general inquiries relating to topic): 
Email Address:
generaldois@moea.gov.tw
8.  Cargo Handling – licensing/permits

For information on policies relating to cargo handling services and licensing (if applicable)

Designated Agency/s: Kaohsiung Harbor Bureau 
Address: No.62.Linhai 2nd Road, Gushan District, Kaohsiung, Taiwan 804  
Tel: 886-7-5622198  
Fax: 886-7- 5334481 
Website:
http://www.khb.gov.tw 
Contact (for general inquiries relating to topic): Business Division 
Email Address:
admin@mail.khb.gov.tw
9.  Port Management

For information on Port Regulation including foreign investment in port management

Designated Agency/sTaichung Harbor Bureau 
Address: No.2, Sec.3, Chung Chi Rd, Wu-Chi, Taichung, Taiwan 
Tel
886-4-26642254/886-4-26642510 
Fax
886-4-26580547 
Website:
http://www.tchb.gov.tw 
Contact
Ms Cheng/Ms Huang 
Email Address:
cheny@mail.tchb.gov.tw/ferina@mail.tchb.gov.tw
10.  Logistics – licensing

For information on licensing or permits associated with provision of logistics services (if applicable) including criteria for attaining license. 

N/A
11. Freight forwarding – licensing

For information on licensing or permits associated with provision of freight forwarding services (if applicable)

(For Air Transport) 
Designated Agency/s: Civil Aeronautics Administration 
Address
No.340, Dunhua N. Rd., Taipei City 10548, Taiwan  
Tel
886-2-23496041 
Fax
886-2-23496050 
Website
http://www.caa.gov.tw 
Contact(for general inquires relating to topic)
Mr. Kevin Lu 
Email Address
cclu@mail.caa.gov.tw 

(For Land Transport) 
Designated Agency/s: Ministry of Transportation and Communications 
Address: No.50, Sec. 1, Ren-ai Rd., Taipei City 100, Taiwan  
Tel:
886-2-2349-2164 
Fax:
886-2-2389-9887 
Website:
http://www.motc.gov.tw 
Contact: Ms I-Chun Chen  
Email Address:
cic2009@motc.gov.tw 

(For Sea Transport) 
Designated Agency/s
Keelung Harbor Bureau 
Address: No.1 Chung-Cheng Road, Keelung 20202,Taiwan 
Tel: 866-2- 24206270 
Fax: 866-2-24284812 
Website:
http://www.klhb.gov.tw 
Contact (for general inquiries relating to topic):Mr. Shiang-Pin Chen 
Email Address:
shian@klhb.gov.tw

12. Domestic transport rights

For information on domestic air, land, and sea transport rights

(For Land Transport) 
Designated Agency/s: Ministry of Transportation and Communications 
Address: No.50, Sec. 1, Ren-ai Rd., Taipei City 100, Taiwan  
Tel: 886-2-2349-2164 
Fax: 886-2-2389-9887 
Website:
http://www.motc.gov.tw 
Contact: Ms I-Chun Chen 
Email Address:
cic2009@motc.gov.tw 

(For Sea Transport) 
Designated Agency/s: Keelung Harbor  
Address: No 1 Chung-Cheng Road, Keelung 20202, Taiwan 
Tel: 886-2-24206272 
Fax: 886-2-24295826 
Website:
http://www.klhb.gov.tw 
Contact (for general inquiries relating to topic): Ms Ling-Hsiang Wang 
Email Address:
linsey@klhb.gov.tw

13. Warehousing – licensing

For information related to licensing or permit associated with the provision of warehousing services

(For Bonded Warehousing licensing) 
Designated Agency/s: The Department of Customs Administration 
Address: No.2 Ai-Kuo West Road, Taipei, Taiwan 
Tel: 886-2-23228230 
Fax:886-2-23941479 
Website:
http://doca.mof.gov.tw 
Contact: Ms Janice Zhang 
Email Address :
sjzhang@mail.mof.gov.tw
14. Postal Permits (if applicable)

For postal related information if applicable to the operation of logistics business

N/A
15.  Vehicle operation

For information related to motor vehicle registration and licensing for commercial purposes

Designated Agency/s: Ministry of Transportation and Communications 
Address: No.50, Sec. 1, Ren-ai Rd., Taipei City 100, Taiwan  
Tel: 886-2-2349-2164 
Fax: 886-2-2389-9887 
Website:
http://www.motc.gov.tw 
Contact: Ms I-Chun Chen 
Email Address:
cic2009@motc.gov.tw

Updated as of May 2010