Directory of Logistics Regulators - Chile

Issue Area Affecting Logistics Based on Door-to-Door Delivery Agency in Charge and Contact Information Where to Access Specific Information
International Transport 1.  International Air freight Transport Rights Designated Agency/s: Civil Aeronautics Administration (DGAC) 
Address:
Miguel Claro 1314, Providencia, Santiago de Chile  
Phone:
56 2 439 2000 
Fax:
56 2 436 8143 
Website:
http://www.dgac.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://algarrobo.dgac.cl/oirs/oirs.asp
For information relating to air traffic rights for air freight service providers:

http://www.dgac.cl/portal/page?_pageid=314,150915&_dad=portal&_schema=PORTAL

2.  Cross-border land transit and transport rights Designated Agency/s: Transportation Subsecretariat 
Address:
Amunátegui Nº 139, Santiago de Chile 
Phone:
56 2 421 3000 
Website:
http://www.subtrans.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www2.mtt.cl/fisca_forms/jsp/selector.jsp?tipoSolicitud=consulta
For information relating to cross-border transit policies and operations (if applicable)

http://www.subtrans.cl/subtrans/documentos/internacional.php

3.  International Maritime Transport Designated Agency/s: Merchant Navy and Sea Territory Administration (DIRECTEMAR) 
Address: 
Errázuriz 537, Valparaíso, Chile. 
Phone: 56 32 220 8002 
Website: 
http://www.directemar.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.directemar.cl/dgtm/oirs/sug.htm
For information relating to vessel docking, and onward carriage of international cargo

Pre-arrival notification and Notification of Arrival procedures 
http://www.directemar.cl/reglamar/publica-es/tm/TM-006.pdf 
http://www.directemar.cl/reglamar/publica-es/Circulares/A32-001.pdf

Onward carriage of international cargo
http://www.directemar.cl/reglamar/publica-es/tm/TM-025.pdf

Port clearance formalities http://www.directemar.cl/reglamar/publica-es/tm/TM-006.pdf 
http://www.directemar.cl/reglamar/publica-es/Circulares/A32-001.pdf

Customs & Trade Facilitation 4.  Customs Valuation, Duties, Taxes and Payment Designated Agency/s: Chilean Customs 
Address:
Sotomayor 60, Valparaíso, Chile 
Phone: 56 32 220 0500 
Website:
http://www.aduana.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://200.72.133.28:4/formulario/
For information for freight forwarders on payment of duties and taxes

http://www.aduana.cl/prontus_aduana/site/artic/20070228/pags/20070228161116.html

5.  AEO Programs Designated Agency/s: Chilean Customs 
Address:
Sotomayor 60, Valparaíso, Chile 
Phone: 56 32 220 0500 
Website:
http://www.aduana.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://200.72.133.28:4/formulario/
For information on AEO Program policies and criteria (if applicable)

http://www.aduana.cl/prontus_aduana/site/artic/20090305/pags/20090305093340.html

6.  Customs brokerage services - Licensing Designated Agency/s: Chilean Customs 
Address:
Sotomayor 60, Valparaíso, Chile 
Phone: 56 32 220 0500 
Website:
http://www.aduana.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://200.72.133.28:4/formulario/ 

Designated Agency/s: Chilean Customs Chamber 
Address:
O’Higgins 1266, Valparaíso, Chile 
Phone:
56 32 255 5300 
Website:
http://www.camaraaduanera.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.camaraaduanera.cl/web/index.php?action=Contactenos 

Designated Agency/s: Customs Brokers Association (ANAGENA) 
Address:
Blanco Encalada 625, Of. 81,  Valparaíso, Chile 
Phone: 56 32 254 3490 
Fax: 56 32 254 3493 
Website:
http://www.anagena.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.anagena.cl/prontus_anagena/site/artic/20080421/pags/20080421184449.php

For information on permit or license associated with providing customs brokerage services

http://www.aduana.cl/prontus_aduana/site/artic/20070705/pags/20070705155648.html

Domestic Regulation 7.  Market access / foreign investment – licensing Designated Agency/s:  Foreign Investment Committee 
Address:
Teatinos 120, piso 10, Santiago de Chile 
Phone:
56 2 698 4254 
Fax:
56 2 698 9476  
Website:
http://www.inviertaenchile.cl 
Contact (for general inquiries relating to topic): 
Email Address:
chileinvestment@cinver.cl
For general information on starting a foreign invested business 

http://www.inviertaenchile.cl/regulaciones/estatutos_antecedentes.asp

8.  Cargo Handling – licensing/permits Designated Agency/s:  
Address: 
Website: 
Contact (for general inquiries relating to topic): 
Email Address:
For information on policies relating to cargo handling services and licensing (if applicable)
9.  Port Management Designated Agency/s: Merchant Navy and Sea Territory Administration (DIRECTEMAR) 
Address: 
Errázuriz 537, Valparaíso, Chile.    
Phone:
56 32 220 8002 
Website: 
http://www.directemar.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.directemar.cl/dgtm/oirs/sug.htm
For information on Port Regulation including foreign investment in port management

http://www.directemar.cl/reglamar/publica-es/tm/TM-025.pdf 
http://www.directemar.cl/reglamar/publica-es/Circulares/A32-001.pdf 
http://www.dop.cl/quienessomos/legislacion.htm

10.  Logistics – licensing Designated Agency/s: Civil Aeronautics Administration (DGAC) 
Address:
Miguel Claro 1314, Providencia, Santiago de Chile  
Phone:
56 2 439 2000 
Fax:
56 2 436 8143 
Website:
http://www.dgac.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://algarrobo.dgac.cl/oirs/oirs.asp 

Designated Agency/s: Transportation Subsecretariat 
Address:
Amunátegui Nº 139, Santiago de Chile 
Phone:
56 2 421 3000 
Website:
http://www.subtrans.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www2.mtt.cl/fisca_forms/jsp/selector.jsp?tipoSolicitud=consulta 

Designated Agency/s: Merchant Navy and Sea Territory Administration (DIRECTEMAR) 
Address: 
Errázuriz 537, Valparaíso, Chile. 
Phone:
56 32 220 8002 
Website: 
http://www.directemar.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.directemar.cl/dgtm/oirs/sug.htm 

Designated Agency/s: Logistic Association (ALOG) 
Address:  Puerto Madero 9710, Pudahuel, Santiago de Chile 
Phone:
56 2 544 8591 
Phone:
56 2 544 8593 
Website: 
http://www.alog.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.directemar.cl/dgtm/oirs/sug.htm

For information on licensing or permits associated with provision of logistics services (if applicable)
11. Freight forwarding – licensing Designated Agency/s: Chilean Customs 
Address: Sotomayor 60, Valparaíso, Chile 
Phone: 56 32 220 0500 
Website:
http://www.aduana.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://200.72.133.28:4/formulario/
For information on licensing or permits associated with provision of freight forwarding services (if applicable)

http://www.aduana.cl/prontus_aduana/site/artic/20080402/pags/20080402182415.html

12. Domestic transport rights Designated Agency/s:Junta de Aeronautica Civil (JAC)  
Address: Moneda 1020 piso 4, Santiago , Santiago de Chile  
Phone:
56 2 673 1020 
Fax:
56 2 698 3148 
Website:
http://www.jac-chile.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.jac-chile.cl/OpenSupport_Sugerencias/asp/pagdefault.asp?boton=Sug&argInstanciaId=7&botonAnterior=&carpetaSeleccionada=undefined#Destacado 

Designated Agency/s: Transportation Subsecretariat 
Address:
Amunátegui Nº 139, Santiago de Chile 
Phone:
56 2 421 3000 
Website:
http://www.subtrans.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www2.mtt.cl/fisca_forms/jsp/selector.jsp?tipoSolicitud=consulta

For information on domestic air, land, and sea transport rights

Air:  
http://www.jac-chile.cl/OpenDocs/asp/pagDefault.asp?boton=Doc39&argInstanciaId=39&argCarpetaId=20&argTreeNodosAbiertos=%280%29%2820%29&argTreeNodoSel=20&argTreeNodoActual=20&argRegistroId=13 

Land: 
http://www.subtrans.cl/subtrans/tramites/tramites.html

13. Warehousing – licensing Designated Agency/s: Chilean Customs 
Address:
Sotomayor 60, Valparaíso, Chile 
Phone: 56 32 220 0500 
Website:
http://www.aduana.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://200.72.133.28:4/formulario/
For information related to licensing or permit associated with the provision of warehousing services

http://www.chileclic.gob.cl/1542/printer-185291.html

14. Postal Permits (if applicable) Designated Agency/s: Not Applicable 
Address: 
Website:  
Contact (for general inquiries relating to topic): 
Email Address:
For postal related information if applicable to the operation of logistics business
15.  Vehicle operation Designated Agency/s: Civil Registry and Identification Administration 
Address: Huérfanos 1570, Piso 3, Santiago de Chile 
Phone:
56 2 782 2301 
Fax:
56 2 698 1455 
Website:
http://www.registrocivil.cl 
Contact (for general inquiries relating to topic): 
Web Address:
http://www.registrocivil.cl/f_contactenos.html
For information related to motor vehicle registration and licensing for commercial purposes

http://www.registrocivil.cl/f_vehiculos.html 
http://www.subtrans.cl/subtrans/tramites/tramites.html


Updated as of July 2009